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Coronavirus Notice

Regional Eye is committed to the health and safety of our patients, families, visitors and team. To that end, we are taking precautions consistent with the advice from the Centers for Disease Control and Prevention (CDC). Regional Eye locations are open to treat patients in person.

New COVID Protocols for In-Person Appointments: 

Prior to Your Appointment

Consider the following Prescreening Questions. If you experience any of the following, please contact us at 1-800-598-3301 to reschedule your appointment. 

  • Have you experienced any symptoms of COVID-19, including a fever, chills, cold, cough, shortness of breath or difficulty breathing, sore throat, muscle aches, loss of taste or smell, or a headache?
  • In last 14 days, have you been in known contact with anyone who has had any of the above-listed symptoms or is suspected or confirmed to have COVID-19?
  • Have you recently traveled outside of the country or on an airplane, or you have been in known contact with anyone who has traveled outside of the country or on an airplane?

At Your In-Person Appointment

  • We ask that you refrain from bringing visitors to your appointment/procedure unless they are needed to assist you. Nonessential visitors will be asked to wait in their car or outside of the office.
  • We ask all patients and visitors to wear a face covering
  • We will remain 6 feet apart in common areas
  • Our team will be santizing our office frequently including but not limited to door handles, countertops, pens, clipboards, slit lamp, exam chair, etc. 

Additional Precautions

  • If we notice that a team member or employee are sick or exhibiting any symptoms of COVID-19, he/she will be asked to exit the office immediately. 
  • Regional Eye may cease treating patients at any time, if recommended or required to do so by federal, state or local health agencies or by government edict.

We apologize for any inconvenience this policy may cause and appreciate your cooperation in helping us to limit the spread of COVID-19.

If you have any questions regarding this policy, please contact us at 1.800.598.3301.


If you are experiencing symptoms of COVID-19 or have been in contact with someone who is suspected or confirmed to have COVID-19:

  • Refer to the CDC website and State Department of Health website (contact information below) for current recommendations or requirements.
  • Please consider contacting your primary care provider to seek information or treatment. You may also wish to seek coverage information from your health insurer or health plan regarding COVID-19 testing and treatment.
  • If you have symptoms and they are worsening, please seek prompt medical attention.
  • If you require immediate treatment for your symptoms, please call 9-1-1 or go to your local emergency room.

If you would like more information regarding COVID-19, please go to the CDC’s website at https://www.cdc.gov/coronavirus/2019-ncov/index.html and the West Virginia Department of Health’s website at https://dhhr.wv.gov/COVID-19/Pages/default.aspx.

You may also call the West Virginia Department of Health’s Hotline at (800) 887-4304.